Before you get in touch

Having a few details ready can help start a clear conversation about water delivery. You do not need to know everything; begin with what you do know.

Location and timing

• Identify the delivery location or have a clear description ready.
• Mention a preferred time or window, if you have one.
• Share any site instructions that may help someone reach the location.

Describe your needs

Say whether the request is for a home, business, or work site, and share what you know about the amount of water needed. Remaining details can be discussed before confirming an arrangement.

Ask about the details

Check availability, cost, and any specific requirements directly before confirming service. Needs vary by location, so price and arrival time should not be assumed in advance.